Wells Fargo launching pilot with Facebook Messenger

Wells Fargo & Co. (NYSE:WFC) is launching a pilot to test an artificial intelligence-driven experience through Facebook Messenger. The San Francisco-based bank has hinted at incorporating financial services into third-party environments for a while now. Steve Ellis, head of Wells Fargo’s Innovation Group, talked about implementing banking tools in Facebook Messenger with the Charlotte Business Journal earlier this year. “It all comes back to making it easier for customers to do business with…...