• Cruise Consultant (Work from Home) - TENNESSEE

    Holland America LineSeattle, WA 98194

    Job #810790763

  • Cruise Consultant (Work from Home) - TENNESSEE

    Seattle, WA

    We are committed to our mission: Through excellence, we create once-in-a-lifetime experiences, every time.

    Holland America Line's mission guides our business to deliver once-in-a-lifetime experiences for our guests, care for our employees, remain stewards of the environment and operate in partnership with the people and organizations in the communities in which we do business. Our office is located in the beautiful city of Seattle, on the Elliott Bay waterfront just a short distance from downtown. Our Corporate Team supports a fleet of 14 modern classic ships offers more than 500 sailings a year visiting all seven continents.

    Cruise Consultant (Work from Home) #ZR

    Tennessee

    Please read the the job details entirely before applying

    Holland America Line is currently looking to hire Work at Home Cruise Consultants in the Tennessee metropolitan areas including, Nashville-Davidson–Murfreesboro–Columbia-Knoxville-Morristown-Sevierville-La Follette-Chattanooga-Cleveland-Athens, etc. ONLY applicants that currently live in the state of Tennessee will be considered at this time.

    Your address is required on your applicant profile to be considered.

    We are committed to our mission: Through excellence, we create once-in-a-lifetime experiences, every time.

    Holland America Line's mission guides our business to deliver once-in-a-lifetime experiences for our guests, care for our employees, remain stewards of the environment and operate in partnership with the people and organizations in the communities in which we do business. Our office is located in the beautiful city of Seattle, on the Elliott Bay waterfront just a short distance from downtown. Our Corporate Team supports a fleet of 15 modern classic ships offers more than 500 sailings a year visiting all seven continents.

    Responsibilities:

    As a Work from Home Cruise Consultant, you will work to promote and sell cruise vacation packages to a portfolio of guests. Manage a database of guests and consumers who have expressed interest in Holland America Line's cruise packages. This is a base hourly PLUS commission outbound telephone sales position.

    • Contact guests and clients through outbound calling efforts.

    • Apply professional sales techniques in the promotion and sale of cruises and land packages.

    • Build personal clientele base and brand loyalty.

    • Provide superior customer service to all guests.

    • Meet monthly and annual departmental revenue and call volume standards.

    Requirements:

    • Must be a highly motivated sales professional with experience in developing new business.

    • Travel agency sales or equivalent external sales experience preferred.

    • Must have access to high speed broadband internet for business line connection.

    • Must also have dedicated, quiet work space in place of residence.

    • Internal candidates must have minimum 1 year experience as a Holland America Line reservations agent with supervisory recommendation.

    • Computer proficiency with Microsoft Office; Word, Excel, Outlook.

    • Detailed orientated, with ability to work independentlyStrong verbal and written communication skills.

    • Ability to achieve personal goals and support departmental objectives.

    • Flexibility of scheduling to work overtime, evenings until 7pm PST, and weekends as required. Schedule remains subject to change on a permanent or temporary basis should business needs require.

    • Must be able to work independently and be self-motivated since you will be working from home.

    • Proficiency in the use of computer business applications with working knowledge of computerized reservations systems with the ability to trouble shoot issues independently from home.

    • Organizational skills and the ability to handle multi-tasking and work under pressure to meet deadlines.

    • Cable internet service must be AVAILABLE where you live and meets required minimum download and upload speeds. No Satellite or DSL.

    • Your home must have a designated and suitable quiet work space area.

    • Must currently live in the state of Tennessee.

    • Must be at least 18 years old.

    • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

    WE WANT YOU TO SUCCEED! If selected, Holland America Line will provide the following:

    • All equipment including, computer (PC with dual monitors), headset, soft phone.

    • A separate business line installed in your home paid by the Company.

    • Paid training full-time virtual training from your home, 40 hours per week, and will last six consecutive weeks.

    • Start date will be: Monday, April 1, 2019.

    • Hours for training are Monday - Friday, 8:00am to 4:30pm PST.

    • After training, your assigned work shift will last for approximately 10 months and will be Monday-Friday. Your start time will be your choice of 7:00am, 7:30am, 8:00am, or 8:30am PST. After that you will be placed into the shift bid system. Shifts are determined by phone volume and revenue goals. May vary based on company needs. Shifts changes are awarded based on your seniority and work performance.

    • We ask that you commit to the training and the first 90 days of employment without any time off to begin with.

    Benefits...

    • Time off benefits – paid holidays, paid vacation and paid sick time.

    • Travel – Generous Cruise and Travel Privileges for you and your family.

    • Health – Complete benefit plans including medical, dental, vision and flexible spending accounts.

    • Wellness – Health and wellness programs include discounted health benefits and memberships.

    • Tuition Reimbursement – Up to 80% with a maximum of $3000 per fiscal year.

    • 401(k) – Company match of 33% on employees first 6% contribution with 100% vesting after 4 years of service.

    • Profit Sharing Plan – Eligible after 1 year of service.

    • Employee Stock Purchase Plan – Discount on Carnival Corporation stock.

    • Training – In-house Discover University courses on professional development.

    • Rewards & Incentives – Employee Recognition and Reward Programs; rideshare, financial commuter incentives; special employee discounts for local venues, banking services and retail stores.

    Next Steps... For more than 140 years, Holland America Line has been a recognized leader in cruising, taking our guests to exotic destinations around the world. Apply today and set sail on an exciting new career course! Our application process is quick and easy, be sure to login to our Talent Center and create a profile and then apply directly to your specific job.

    Holland America Line is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.

    Benefits

    • Time off benefits - 8 paid holidays, paid vacation and paid sick time

    • Travel – Generous Cruise and Travel Privileges for you and your family

    • Health - Complete benefit plans including medical, dental, vision and flexible spending accounts

    • Wellness - Health and wellness programs include discounted health benefits and memberships

    • Tuition Reimbursement - Up to 80% with a maximum of $2000 per fiscal year

    • 401(k) - Company match of 33% on employees first 6% contribution with 100% vesting after 4 years of service

    • Profit Sharing Plan - Eligible after 1 year of service

    • Employee Stock Purchase Plan – Discount on Carnival Corporation stock

    • Training - In-house Discover University courses on professional development

    • Rewards & Incentives - Employee Recognition and Reward Programs; rideshare, financial commuter incentives; special employee discounts for local venues, banking services and retail stores

    Next Steps…

    For more than 140 years, Holland America Line has been a recognized leader in cruising, taking our guests to exotic destinations around the world. Apply today and set sail on an exciting new career course! Our application process is quick and easy, be sure to login to our Talent Center and create a profile and then apply directly to your specific job.

    Holland America Line is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.

    Updated 01/15/2019