• Crew Member

    Dunkin'Middle River, MD 21220

    Job #2686276151

  • Crew Members are responsible for delivering great guest experiences.

    Responsibilities Include

    Team Environment -

    • Communicate appropriately with fellow team members, treating others fairly and with respect.

    • Respond positively to feedback and direction given.

    • Hold themselves accountable for their responsibilities on their shift.

    • Adhere to schedule and arrive ready to work on time.

    Operations Excellence for Guest Satisfaction -

    • Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience.

    • Respond to specific guest needs and resolve problems with a sense of urgency.

    • Adhere to Brand standards and systems, delivering quality food and beverage to each guest.

    • Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed.

    • Complete all required training and support the training of other team members.

    Profitability -

    • Effectively execute restaurant standards and marketing initiatives.

    • Prepare all products following appropriate recipes and procedures.

    • Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security.

    • Comply with all restaurant, Brand, and franchisee policies.

    Qualifications

    Skills

    • Must be able to fluently speak/read English

    • Capable of counting money and making change

    • Able to operate restaurant equipment (minimum age requirements may apply)

    • Required Competencies

    • Guest Focus - anticipate and understand guests' needs and exceed their expectations.

    • Passion for Results - set compelling targets and deliver on commitments.

    • Problem Solving and Decision Making - make good decisions based on analysis, experience and judgment.

    Paid breaks

    Freel meals

    Pat time off upto 40 hours annually

    Competetive hours

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