The Assistant General Manager (AGM) is responsible for the successful development and growth of the bar and service team. Overall tasks and responsibilities will include leadership of the service, beverage menu development, and inventory management. The AGM will work with the management and culinary teams to ensure all guest have memorable dining experience while driving the financial performance of the restaurant operation.
JOB RESPONSIBILITIES/ESSENTIAL FUNCTIONS
Oversees all components of beverage program and leads the seasonal development of new beverage menu items
Ensures all beverage products necessary for operation are ordered and delivered in a timely fashion
Establishes and monitors beverage cost control procedures, including receiving and transfers
Prepares and revises all beverage training materials and conduct regular staff training
Manages all aspects of the restaurant including staffing, operations, customer service, and client satisfaction
Manages bar team and maintains appropriate staffing schedule - ensuring adequate coverage while being mindful of labor costs
Handles cash and credit/debit card transactions; including daily safe count and reconciliation
Distributes cash drawers at the beginning of each shift
Runs end of day reports and completes nightly summaries
Ensures all dining, BOH, storage, and office areas are always clean and organized
Manages business related expenses and invoice entry in CTUIT
Performs daily payroll audits and submits weekly payroll reports
Conducts regularly Inventory of all beverage products.
Develops special events beverage packages that are cost-effective, and help boost special events check average
Ensures all restaurant equipment is working properly and communicate any maintenance/repair needs
Grows the restaurant business in terms of number of transactions and revenue through marketing and other promotional efforts
Ensures Health & Food Safety practices adhere to standards
Ensures responsible service of alcohol policies are implemented
Meets weekly with the management team to discuss operational challenges and solutions
Provides regular feedback and yearly performance reviews to members of bar team
Follows all procedures for any disciplinary actions or coaching sessions
Support implementation of SCG and Elior NA company initiatives
Assists the General Manager with the hiring, onboarding, and training of the service team
REQUIRED SKILLS & PHYSICAL DEMANDS
Excellent interpersonal communication skills
Proven ability to lead and develop a guest-focused bar team
Minimum 4 years of Management experience working in a full service, fine dining restaurant
Ability to work a flexible schedule including nights and weekends
Must possess excellent customer service skills and be able to confidently lead by example
POS knowledge and recent experience using Microsoft Office Suite and Caterxpert
Degree in Hospitality Management preferred
Able to stand for extended periods of time
Able to lift up to 30 lbs.
About Elior NA
Elior North America enhances people's lives through culinary innovation and a commitment to providing exemplary service. Our family of companies, with more than 18,000 employees, provides food services and catering to over 1,500 client accounts in five industry segments across the continental United States. We are proud to be the fifth largest culinary management company in the country and excited to be the fastest growing organization in the industry.
We focus on three ingredients for success to differentiate Elior from our competitors and position our company as a disruptor in the markets we serve. To support our ingredients for success and drive our mission and values, we need talented team members throughout our family of companies.
Do you have what it takes to be a part of the company that is, " Small enough to care...and...Big enough to make a difference"?
View video about Elior North America here (~~~)
Elior North America is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.