Market Attendant - Hudson's Market (Seasonal)Market Attendant - Hudson's Market (Seasonal)
Wild Dunes Resort - Isle of Palms, SC
Status: Seasonal Type of Position: Hourly Positions
Salary: $9.00 - $10.00/hr + gratuity Category: Food & Beverage
Relocation Availability: N/A
Position Description:
Employees who are hired at Wild Dunes Resort will be verified through the federal E-Verify system.
OUR MISSION: Create memorable experiences for each and every one of our guests and, along the way, each other. We are a team that respects each other; a team that appreciates each of our strengths and weaknesses; and a team that works together to hold each other up during tough times and build on each other's abilities at all times.
OUR SERVICE STANDARDS:
Greet All Guests
Use the Guests Name
Thank our Guests
Take Pride in your Appearance
Have Pride in your Surroundings
Maintain a ?Service Posture?
Be Knowledgeable about the resort
Own the Situation
Use Proper Phone Etiquette
Anticipate Guests Needs
Escort the Guest
SUMMARY: The Hudson?s Market Attendant will be responsible for preparing quality food orders in a timely manner daily. S/he will be responsible for creating an excellent first impression as well as providing exceptional customer service. The Hudson?s Market Attendant will assist in maintaining the AAA Four Diamond Standards.
The Hudson?s Market Attendant will always conduct him/herself in manner which supports the guiding principles of Destination Hotels & Resorts:
Acts with the highest ethical standards, treating others fairly & with respect.
Empower a diverse group of talented and prepared people.
Nurture lasting relationships with investors, customers and team members
Achieve optimum investment performance.
Focus on Continuous improvement of quality assets and services.
Consistently work to balance our lives and contribute positively to our communities.
The Hudson?s Market Attendant shall strive to provide exceptional service to both internal and external guests at all times. S/he will be responsible for exemplifying the Wild Dunes Resort Culture as well as promoting Wild Dunes Resort as both the Destination and Employer of Choice!
ESSENTIAL JOB FUNCTIONS:
? Preparing quality food orders
? Ensure the orders are prepared within a timely manner
? Assist in preparation of food
? Cleans and resets tables as needed
? Ensures guests are comfortable and welcome if required to wait
? Maintains cleanliness of counter tops, work/food stations, tables, the Market?s appearance
? Answers Market?s telephone, responding to guests? questions in a professional manner
? Attends mandatory monthly department meetings appropriate resort and division meetings
? Familiarizes him/herself with menu
? Answers questions and/or makes recommendations on menus as needed
? Assists servers with monitoring assigned tables for customer satisfaction, quality and additional service
? Provides general resort information for guests
? Offers warm and sincere welcome/farewell for all guests of Wild Dunes Resort including use of guest name & good eye contact with each guest
? Maintains an up to date working knowledge of all resort amenities as well as any special events
? Interacts with resort staff in a professional manner, assisting other departments with necessary information
? Up sells other resort services and amenities to guests
? Addresses any guest issue promptly and with concern
? Offers guests assistance resort directions, activity suggestions, etc.
? Provides assistance to Market staff as needed
? Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons). Reports all safety incidents to on-duty supervisor.
? Acts with responsibility towards all company property, supplies and equipment.
? Maintains a professional appearance. Follows all Wild Dunes Resort dress code standards.
? Remains alert, courteous and helpful to the guests and colleagues at all times.
Associate is held accountable for all duties of this job and other duties as assigned.
EXPERIENCE & EDUCATION:
? High school education required
? One year food and beverage experience preferred
? At least six months customer service experience preferred
? Previous cooking experience preferred
JOB REQUIRMENTS:
? Must be a United States citizen or possess a valid work permit
? Must be able to read, write and speak English
? Must be at least 16 years of age
? Must be able to accurately follow instructions, both verbally and written
? Must possesses excellent communication skills
? Must be professional in appearance and demeanor
? Must always ensure a teamwork environment
? Must be able to work under pressure
? Must have strong computer skills
? Must be able to work in a fast paced environment
? Must have excellent listening skills
? Ability to work a flexible schedule that may include evenings, weekends and holidays
? Must have the ability to deal effectively and interact well with the guests and associates
? Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
? Must have a passion for creating an exceptional experience for all guests
WORKING CONDITIONS:
? Must be able to work in a variety of weather conditions (rain, wind, sun, heat)
? Must be able to work indoors or outside
? Must be able to stand on feet and walk throughout the day
? Must be able to climb stairs and walk on uneven surfaces on an occasional basis
? Must be able to frequently lift and carry up to 25 lbs at shoulder height
? Must be able to bend, squat, push, pull frequently
? Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently; squeezing and overhead reaching occasionally
Position Requirements:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow other instructions and perform other work-related duties requested by his or her supervisor.
Submit Application:
|
