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For your reference, we have included the original job posting below.
Macy's Twelve Oaks, Novi, MI: Restaurant Host/Hostess, Flex Team
Job Number:
44242018
Company Name:
Macy's
Job Location:
Novi, MI US
Job Category:
Travel, Hospitality & Restaurant
Macy's Twelve Oaks, Novi, MI: Restaurant Host/Hostess, Flex Team
Overview:
The Flex schedule is designed to allow Macy's to flex up staffing during key events and peak selling times, and allows you the flexibility to maintain your current responsibilities while earning extra money and enjoying a retail discount of up to 20%. If you have a flexible availability and think that you would enjoy a fast-paced retail environment, then this may be the opportunity for you!
The Restaurant Host/Hostess provides outstanding customer service by monitoring customer traffic flow, acknowledging and seating customers upon arrival, providing product information and thanking customers at their departure.
Key Accountabilities:
Follow Food Division Best Practices
Demonstrate current and working knowledge of Food Service area
Ensure dining room is properly set for customer service
Effectively deals with multiple customers and seats customers at clean tables avoiding over-seating
Communicate customer requests or concerns and service flow issues with servers and manager on duty
Knowledgeable of servers' duties and responsibilities, table numbers and station assignments
Answer phone and record reservations according to food division standards
Follow Food Safety standards and maintains work area and equipment in accordance with Health Department standards
Follow station specific duties and responsibilities
Open and/or close area following appropriate checklist, verifies completion with Manager on Duty prior to leaving the area
Maintain PAR stock levels and standards in product presentations
Maintain hygiene and professional dress code to comply with Food Division and Health Department standards
Work with the bus team to assist in clearing and resetting tables during peak periods
Work scheduled shifts as assigned
Other duties as assigned by supervisor
Skills Summary:
Excellent customer service skills
Effective communication skills
Skill in working as part of a team
Ability to use the register and ring sales accurately
Ability to follow safe work practices in a fast-paced environment
Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
