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Inbound Sales Representative


Job Number:42742344
Company Name:Club ABC Tours
Job Location:Bloomfield, NJ US
Job Categories:Sales & Sales Management
Travel, Hospitality & Restaurant
Salary:based on experience
Minimum Education:High School Diploma



Updated: 2/21/2012

Inbound Sales Representative

Department:            Membership Services Dept        

Title:   Inbound Sales Representative                   

Reports To: Director of Membership Services

FT Opportunities available with the following schedules:

 

Full-time (M-F)

10am – 6pm

 

FT positions require working 2 weekend days per month 9am – 2pm

 

Job Summary

Sales Representative functions as primary point of contact for the company. Ability to handle heavy call volume from a diverse customer base including travel agents is a must. Responsible for sales as well as for servicing the customer after the sale is made. Works closely with other departments on special initiatives and provides service to customers. Excellent follow-up is required. Representative will be expected to meet certain sales objectives.

 

*Ideal candidates for this position will have sales experience in a call center environment as this is a sales-oriented position. Previous experience as a travel agent is also recommended for this position. We are looking for candidates with sales and/or travel coordination experience, NOT customer service. This is not a customer service position.*

 

Essential functions:

  • Sale of tours
  • Superior Customer Service orientation
  • Heavy Phone Volume
  • Prioritizing Multiple Tasks


Requirements:

 

job qualifications:

  • minimum of two years sales and/or travel coordination experience
  • travel agent experience highly desirable
  • Working knowledge of air and hotel reservations’ systems
  • Strong customer service, sales and problem-solving skills
  • effective business oriented verbal and written communcation skills
  • Demonstrated Ability to work in a fast-paced, team-oriented enviroment with the ability to change gears easily
  • detail oriented and ability to handle responsibilities proactively
  • positive sales demeanor and a “smiling voice”
  • Must be customer focused
  • Performs other similar or related duties as requested or assigned

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