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For your reference, we have included the original job posting below.
Barista
Job Number:
26850265
Company Name:
Confidential Company
Job Location:
Sacramento, CA US
Job Category:
Travel, Hospitality & Restaurant
Barista
The Coffee Bean & Tea Leaf is "California born and brewed", and was established in 1963 by a couple who began selling whole bean coffee and loose leaf tea from a small store in Brentwood. This passion began on their honeymoon when they visited the coffeehouses of Europe. Today, The Coffee Bean & Tea Leaf is the oldest importer, roaster, and multi-unit retailer of specialty coffee and tea in the United States. As of 2010, we have over 700 company and franchise stores ... in 22 different countries! And the passion continues ... We pride ourselves in being able to provide our customers with a Total Quality Experience ... quality of product, service, and the environment. As we select only the top quality coffee bean and tea for our products, we also select only Simply the Best candidates to join our Team! We hire for characteristics and train for skills. If you have a pleasant personality, smiling face, positive attitude and are dedicated to great customer service ... we would like to talk to you! We are currently looking for Shift Supervisors for our Santa Barbara store locations! We are seeking individuals who consider themselves "Simply the Best", and are interested in joining our growing company! Job Summary: The Shift Supervisor is responsible for the supervision of the Baristas in maintaining the quality of service and product. This position enforces all procedures in the absence of the Store Manager and Assistant Manager. The Shift Supervisor will fulfill any other duties the Store Manager or Assistant Manager assigns and will represent The Coffee Bean & Tea Leaf in a professional manner. The Shift Supervisor is responsible for maintaining the key business areas listed below: Sales/Customer Service Assists in creating sales volume growth. Assists in supervising a profitable store. Assists Store Manager and Assistant Manager in planning and executing all sales promotions effectively and efficiently. Safely handles all hot and cold drinks or food items during drink preparation. Verbally receives and calls back customer orders in a friendly manner. Responds pro-actively to prevent and resolve customer service situations. Accurately rings sales orders into cash register and counts back change to customers in a courteous and friendly manner. Answers telephone in a courteous and friendly manner including but not limited to giving store greeting, directions to store location, receiving and filling customer orders. Answers customer questions regarding coffee blends, preparation, etc., in a courteous and friendly manner. Weighs, grinds and packs coffee per customers orders according to company guidelines. Sells and serves baked goods and miscellaneous food items to customers successfully. Maintains efficient, friendly service standards. Store Operations Maintains acceptable amounts of coffee, baked goods and supplies for the bar. Responsible for ordering coffee, bakes goods and supplies when needed. Restocks shelves when necessary. Routinely cleans the bar area, floor, windows and grinders, take out trash, etc. Distributes weekly shipments appropriately. Completes Daily Reports as assigned. Responsible for taking bank deposits to the bank and bringing change back if necessary. Performs opening and closing duties. Reports potential safety hazards to Store Manager / Assistant Manager. Reports all employee accidents to the Store Manager / Assistant Manager and completes personnel forms when necessary. Informs the Store Manager / Assistant Manager of any operational inconsistencies. Employee Development Perpetuates company philosophy and culture. Delegates duties to the Baristas as necessary. Schedules breaks as necessary. Assists in the training of new Category: Food and Beverage Serving
