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AT&T Part Time National Retail Field Representative - San Francisco, CA
Description
Working as a National Retail Field Representative, you will be joining the dynamic, fast paced sales environment at AT&T! This exciting position is a front line, customer facing position that provides sales support to AT&T's premier National Retail and Dealer locations. In this position you will sell AT&T's cutting edge and exclusive line of products, including both wireless and home solution products, in our National Retail and Dealer locations. While providing a world class experience for your customers, you will also mirror an exemplary sales process to our seller partners and will often have the ability to share your expertise with them. You will also have the ability to work in premier marketing events, new store grand openings, radio remotes and other exciting events.
Additional Responsibilities:
Participate in events to build and strengthen the relationship with National Retailer Accounts
Partner with store management and wireless sales personnel of national retail to represent our product line and ensure that AT&T gains market share in assigned retail locations
This includes, but is not limited to: conducting role-plays and mentoring of sales associates on a regular basis to ensure offers and/or promotions initiated by accounts/company are flawlessly executed; customizing and deliver training to fit the needs of each retailer; and managing the roll-out of national retail programs, tools and training.
Execute existing programs and initiatives and assess their effectiveness
Facilitate in-store training programs to ensure all store personnel are aware of the AT&T Advantage and how to most effectively position our products and services. Serve as a subject matter expert on incentives and support national retailers in the implementation and reinforcement of these promotions.
Serve as a liaison between the retail stores and AT&T to identify and resolve issues
Serve as a point of escalation for customer issues requiring higher-level attention than national retailers and/or Customer Service can provide
Ensure timely and appropriate resolution of all customer issues
Analyze business reports for trending and communicate findings to local retailer management
Act as a company representative at national retail stores to provide support and engage in side-by-side selling/shadowing during periods of high traffic (holidays, special events, grand openings, evenings, weekends, etc.)
Qualifications
Required Qualifications:
One year of sales experience in a retail environment
Ability to clear a driver's license check, background check and drug test
Ability to work without direct supervision
Must be comfortable with the accountability of sales and a sales quota
The successful candidate will be able to perform the following with or without reasonable accommodation:
Ability to stand for long periods of time
Ability to lift up to 30 pounds
Ability to work up to 30 hours per week including evenings, weekends and holidays
Ability to work at multiple locations within a district (territory may include several zip codes)
Ability to operate a personal computer, wireless equipment, copier and fax
Desired Qualifications:
Two or more years sales experience in a retail environment
Experience working in the telecommunications industry
Strong time management skills
Effective communication, presentation and interpersonal skills
Strong organizational skills with attention to detail
Familiarity with wireless terminology
We offer:
Competitive pay (base salary plus commission): Base pay varies by position location, but National Retail Field Representatives can earn $1,300 or more per month in commission by meeting and/or exceeding sales objectives!
Excellent benefits (401k, tuition reimbursement, paid time off, medical/dental and more!)
Top-notch on-going training on the latest technology
A fun, fast paced work environment
AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V
