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Listed below are the top 10 out of 13 listings that are in the same industry and location as the job you were looking for. To see more than 10 listings, click here to search similar jobs in Jacksonville, FL
Crestline Hotels & Resorts, Inc. - Jacksonville, FL US
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and tables. Audit statistical, financial, accounting, auditing, or payroll reports and tables. Audit and... as requested by Supervisors. Marriott International......
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For your reference, we have included the original job posting below.
Night Audit Supervisor
Job Number:
75958421
Company Name:
Omni Hotels
Job Location:
Jacksonville, FL US
Job Category:
Travel, Hospitality & Restaurant
Night Audit Supervisor
Night Audit Supervisor
Job Code: 2013-0004 Division: Jacksonville Location: Jacksonville, FL US Travel Involved: None Job Type: Full Time Job Level: Experienced Education: High school diploma or equivalent Skills: Category: Customer Service,Front Desk Compensation: Position Summary: Primary Tasks: To be thoroughly acquainted with all check-in procedures and policies. To be thoroughly acquainted with all checkout procedures and policies. Be familiar with guest scenarios. Be familiar with all technical equipment as related to the Front Desk. To be familiar with all hotel facilities. To be familiar with general organization set-up. To be familiar with the inter-relationship between the different departments. Report product/service defects, and measuring process attributes as applicable Report guest preferences and guest complaints Resolve all guest complaints possible through the Power of One Knowledge of Gift Certificate Sale Procedures
Essential Tasks: Greeting guests; performing all check-in and checkout function; disbursing room keys; informing guests about hotel facilities and services; accommodating guests’ requests; resolving guests’ problems; answering telephone; posting charges; handling cash and credit card transactions; maintaining and balancing cash bank; taking reservations; completing necessary paperwork; acquiring alternate accommodations for guests when hotel is full and accompanying the guest to the alternate location; scheduling guest appointments outside the hotel (e.g. restaurants, hair salons)
Requirements: Why You Want To Work For Us Training we Provide How a Person Can Make an Impact in This Job The Ideal Candidate for this Position
Ability to interact well with other people. Ability to communicate successfully and maintain good interpersonal relations with guests, employees and the general public via telephone and in person. Ability to resolve problems with minimal guidance. ability to adapt to special and sometimes unexpected situations. Ability to access, input and retrieve information using the computer system. Ability to utilize photo-copying machine facsimile machine, credit card imprinter, and stapler. Ability to calculate. Ability to lift and carry up to a 30 pound box from back room to front desk; mobility within work station; mobility between front desk and other departments. Ability to work extra hours as needed. Ability to handle stress of dealing with upset guests. Ability to function effectively in noisy, busy and crowded environment.
