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Listed below are the top 10 out of 38 listings that are in the same industry and location as the job you were looking for. To see more than 10 listings, click here to search similar jobs in Waltham, MA


 
 

Apr 20

Cohasset Golf Club - Boston South, MA US

Hiring Happy and energetic people to join our fun team oriented staff! Great opportunity for a summer job. Learn the ins and outs of private golf clubs! Training, ...

May 5

Akamai Technologies - Cambridge, MA US

Service Line Manager Location USMACambridge Posted Date 1/31/2013 Cost Center 631 Category Professional Services ID 7629 About the Job As a Service Line Manager ...

Dec 11

Holiday Inn - Somerville, MA US

Maintain high quality service to guests checking in and out of the hotel. Posts guest room charges and assists in guests needs. Ability to communicate clearly ...

Dec 11

Crowne Plaza - Natick, MA US

Job Summary: Maintain high quality service to guests checking in and out of the hotel. Post guest room charges and assists in guests needs. Essential Elements: ...

Dec 11

Hampton Inn - Natick, MA US

Maintain high quality service to guests checking in and out of the hotel. Posts guest room charges and assists in guests needs. Serve as a greeter for the hotel. ...

Dec 11

Crowne Plaza - Natick, MA US

Job Summary: Responsible for orders, serving food and beverages to guests. Essential Elements: Ability to utilize standard Room Service equipment (i.e., coffee ...

Dec 2

Genesis Health Care - Brookline, MA US

POSITION SUMMARY: The Cook is responsible for preparing and cooking a wide variety of food for customers, employees and visitors. He/she prepares food according ...

Apr 5

Genesis Health Care - Chelsea, MA US

POSITION SUMMARY: The Food Service Director, is ultimately responsible for the food service function. He/she plans and supervises activities of the department ...

Apr 12

Liberty Mutual Insurance Company - Framingham, MA US

Advance your career at Liberty Mutual Insurance A Fortune 100 Company!Enjoy realworld challenges by joining the energetic business environment of the Liberty ...

Apr 13

Hyatt Corp - Burlington, MA US

HYATT house is an extendedstay, residentialstyle hotel that aims to provide individual travelers with the feel of a modern condominium. The 150 room, allsuite ...
 

To view more listings click here to search Travel & Hospitality Jobs in Waltham, MA


For your reference, we have included the original job posting below.




Lead Customer Service Response Representative


Job Number:74903227
Company Name:Sodexo
Job Location:Waltham, MA US
Job Category:Travel, Hospitality & Restaurant


Lead Customer Service Response Representative

Lead Customer Service Response Representative
Waltham,MA
Sodexo at Boston Children's Hospital invites applicants to apply for Lead Customer Service Response Representative for our Service Response Call Center, located in Waltham, MA. This full-time position may require days, evenings, weekends and holidays. Pay range is $18.00 to $21.00 per hour.

The successful candidate must possess the following knowledge and experience:
. A minimum typing skill of 40 WPM with a 95% accuracy desired.
. 2 years of lead/supervisor experience, customer service, PBX, front desk, help desk or call center experience.
. 2 to 3 years of experience working in a food service or housekeeping environment desired.
. Extensive use of computer with experience working with Windows2K/XP, Microsoft Word, Excel and the input and processing of large amounts of data.
. Knowledgeable in database maintenance functions as they pertain to a call center environment.
. Understanding of process improvement and workflow process initiatives.
. Excellent listening and telephone skills.
. Effective professional communication and interfacing with customers and co-workers.
. Ability to read, write, speak and understand English fluently.
. Requires working knowledge of learned routines, procedures and practices.
. Duties and activities covered by specific instructions and established work practices, which may require some interpretation.
. Collaborates with team in performing own duties and those of others on the team.
. Supports an environment of idea sharing and feedback.
. Position requires internal contacts within the division and outside the division to exchange work-related information. Has significant accountability for ensuring internal customer satisfaction.
. Requires contact with external customers and contacts to furnish or obtain factual information and serves as a customer resource/point of contact.
. Ability to manage multiple tasks simultaneously.

Please send your resume to and reference LEAD in subject line.

Sodexo will require a background check and may require drug screening for this position. Sodexo is an EEO/AA/M/F/D/V employer.